Journal Research Publication
  • Journal Research Publication Documentation
  • Getting Started
    • Introduction
    • Installation Guide
    • Product Activation
    • Setting Up Plugin
  • Publication Process
  • Features
    • Designing Article Details Page
    • WP-Bakery Page Elements
      • Journal Research Grid
      • Journal Research Issues Carousal
    • Articles
      • View Article
      • Edit Article
      • Publish Article
      • Assign Reviewers
    • Article Reviews
      • Review Details
    • Reviewer Users
      • Add Reviewer
      • Edit Reviewer Details
      • Approve Registration Req.
    • Wizard Settings
      • Publication Configuration
      • Email Setup
      • SMTP Test
    • Web Forms
    • Email Notifications
      • Article Status
        • Article Authors
        • Admin
        • Email Footer
      • Article Review
        • Article Authors
        • Admin
        • Email Footer
      • Payment Reminder
      • Copyrights Document Status
        • Copyright Doc Status Emails
        • Reminder (Rejected Copyright Doc.)
        • Email Footer
      • Payment Receipt Status
        • Payment Receipt Status Emails
        • Reminder (Rejected Payment Receipt)
        • Email Footer
      • Article Assignment
        • Reviewers
        • Email Footer
    • Call for Article Widget
    • Reports
  • Advanced Features
    • Advanced
      • Advanced Email Settings
        • Email Footer
      • Copyright Documents
      • Payment Receipt
  • FRONTEND FEATURES
    • Subjects
    • Article Submission
    • Know Article Status
    • Upload Copyrights Document
    • Upload Payment Receipt
    • Current Issue
      • List of Articles
      • Published Article
    • Past Issues
      • List of Issues
  • For Reviewers
    • Reviewer Registration
      • Email Verification
      • Reviewer Login Credentials
    • View Articles
    • Download Article
    • Submit Review
  • Help & Support
    • Support Desk
    • Changelog
    • Migration V3.0
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Support Desk

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Support for this item includes

  • Responding to questions or problems regarding the item and its features

  • Fixing bugs and reported issues

  • Providing updates to ensure compatibility with new software versions

Item support does not include

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Before seeking support, please...

  • Make sure your question is a valid Plugin Issue and not a customization request.

  • Make sure you have read the documentation thoroughly and any related video guides before asking support on how to accomplish a task.

  • If you have customized the plugin and now have an issue, back-track to make sure you didn't make a mistake. If you have made changes and can't find the issue, please provide it with your changelog.

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