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Support for this item includes

  • Responding to questions or problems regarding the item and its features

  • Fixing bugs and reported issues

  • Providing updates to ensure compatibility with new software versions

Item support does not include

  • Customization services

  • Support for third party Themes, plug-ins & Softwares

Before seeking support, please...

  • Make sure your question is a valid Plugin Issue and not a customization request.

  • Make sure you have read the documentation thoroughly and any related video guides before asking support on how to accomplish a task.

  • If you have customized the plugin and now have an issue, back-track to make sure you didn't make a mistake. If you have made changes and can't find the issue, please provide it with your changelog.

  • Almost 80% of the time we find that the solution to people's issues can be solved with a simple "Google Search". You might want to try that before seeking support. You might be able to fix the issue yourself much quicker than we can respond to your request.