Responding to questions or problems regarding the item and its features
Fixing bugs and reported issues
Providing updates to ensure compatibility with new software versions
❌
Item support does not include
Customization services
Support for third party Themes, plug-ins & Softwares
⚠
Before seeking support, please...
Make sure your question is a valid Plugin Issue and not a customization request.
Make sure you have read the documentation thoroughly and any related video guides before asking support on how to accomplish a task.
If you have customized the plugin and now have an issue, back-track to make sure you didn't make a mistake. If you have made changes and can't find the issue, please provide it with your changelog.
Almost 80% of the time we find that the solution to people's issues can be solved with a simple "Google Search". You might want to try that before seeking support. You might be able to fix the issue yourself much quicker than we can respond to your request.